FAQ & Site Info
Terms of Service
Terms and ConditionsWelcome to Sachi Handmade! Before making a purchase or using our services, we kindly ask you to carefully read and understand the following terms and conditions:
Product Information: We strive to provide accurate and detailed product information, including descriptions and images. However, please note that colors may vary slightly due to monitor settings and the handmade nature of our items.
Order Placement: By placing an order with Sachi Handmade, you acknowledge that you are the authorized holder of the payment method used and that all information provided is accurate. We reserve the right to cancel or refuse any order at our discretion.
Payment: We accept payment through secure and trusted payment gateways. All transactions are processed in accordance with the respective platform's terms and conditions.
Processing and Shipping: Our team at Sachi Handmade carefully processes each order within 1-3 business days. As our products are handmade in Hanoi, Vietnam, please note that shipping times are estimated to be 7-14 days using USPS shipping services. Kindly review our shipping policy for more information on delivery times, fees, and any restrictions that may apply.
Returns and Exchanges: We take pride in the quality of our products. In the event that you are not completely satisfied with your purchase, please refer to our returns and exchanges policy for instructions on how to proceed.
Intellectual Property: All designs, images, and content on the Sachi Handmade website and social media platforms are protected by copyright. Any unauthorized use or reproduction is strictly prohibited.
Privacy: We respect your privacy and handle your personal information in accordance with applicable privacy laws. Please review our privacy policy for more details on how we collect, use, and protect your information.
Disclaimer: While we strive to provide accurate and reliable information, we cannot guarantee that our website will always be error-free or uninterrupted. We reserve the right to modify or discontinue any product, service, or aspect of our website without prior notice.
By using the Sachi Handmade website or making a purchase from us, you agree to comply with these terms and conditions. If you have any questions or concerns, please contact us using the information provided in the "Contact Us" section.
Thank you for choosing Sachi Handmade. We appreciate your support and look forward to serving you with our handmade hair accessories.
Best regards,
Sachi Handmade